How I Saved Someone Over $300 in 35 Seconds

I had a coworker bring her laptop in because the people that she went to for tech support told her she had to replace it.  It was only a couple years old, and never really had problems before.  She was hesitant about shelling out a few hundred dollars for a replacement, and I bet in hindsight she’s glad she was – because I fixed the problem in 35 seconds flat using the following technique.

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